Welcome to www.wellnessforever.in. This Website is owned and operated by Wellness Forever Medicare Private Limited, whose registered office is at Unit on 7th Floor (Pt) Southside, Wing A, Empire Plaza IT Park, L B S Marg, Vikhroli (West), Mumbai-400083, India.
By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to www.wellnessforever.in, you are deemed to have agreed to all the following Terms and Conditions of Sale/Service. So, before you use this Website, please read these Terms carefully as you agree to be bound by them. If you do not accept these Terms and Conditions, please do not use this Website.
1. Creating an Account
1.2 You represent and warrant that the information you submit during registration is truthful and accurate and that you will maintain the accuracy of such information.
1.3 Your Wellness Forever Account username and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your Wellness Forever Account.
1.4 www.wellnessforever.in will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorized use of your Wellness Forever account, you shall immediately notify at firstname.lastname@example.org.
1.5 It is your responsibility to keep your email address up-to-date on your account setup at www.wellnessforever.in so that we can communicate with you electronically.
2.2 We understand the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.
3. Security Policy
All your transactions are 100% secure when you place an order online at www.wellnessforever.in. Your personal information is encrypted by using 256-bit Secure Sockets Layer (SSL) encryption technology before being sent over the Internet, which ensures the privacy and high level of security of all your information.
4. Customer eligibility
Our Customers or Users must be over 18 years of age and registered with us. wellnessforever.in is not intended for children under the age of 18. We will not knowingly collect information from Wellness Forever visitors in this age group.
5. Price and Payment
5.1 All our product prices include all applicable statutory taxes, fees and subject to availability.
5.2 We make every effort to make sure that the pricing and availability of products on our website is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.
5.3 We reserve the right to correct any inaccuracies or omissions related to pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.
5.4 The delivery charges is Rs.99/- for all order value less than Rs. 500/-; and Free delivery charges for any order value of Rs.501/- or more.
5.5 Standard delivery orders will be delivered within 3 to 7 working days. Express delivery orders will be delivered within 2 to 3 working days.
5.6 You can make the payment via any one of the following methods of payment: Credit Card/Debit Card, Net Banking, Wallet or Cash on Delivery.
5.7 Credit/Debit Card and Net Banking Payments are processed via our online payment gateway partners.
6. Disclaimer of Warranties and Limitation of Liability
6.1 All information, products and services included on or otherwise made available to you through this website are provided by www.wellnessforever.in on an "as is" and "as available" basis, either expressed or implied, we specifically disclaim warranties of any kind to the extent allowed by the applicable law. You expressly agree that your use of this website is at your sole risk.
6.2 www.wellnessforever.in assumes no responsibility for any damages or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site.
6.3 www.wellnessforever.in has exerted reasonable efforts to ensure that all information published on the website is accurate at the time of posting; however, there may be errors in such information for which we shall have no liability. We reserve the right to remove or alter any of the information contained on the website at our sole discretion.
6.4 www.wellnessforever.in cannot guarantee the adequacy, currency or completeness of the website content. www.wellnessforever.in does not warrant or endorse the effectiveness, quality or safety of the products available on its website.
6.5 We disclaim responsibility for any harm to persons resulting from any instructions or products referred to in the website. www.wellnessforever.in is not associated with any manufacturer of medicines or other products on the website. We do not warrant that the website, or its content will meet your requirements.
6.6 Please note that while Wellness Forever has made every effort to accurately display the colours of products on its website, the actual colour you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will be the same as the colour of the products delivered to you.
6.8 www.wellnessforever.in accepts no responsibility for any loss or damage suffered due to your reliance on the product reviews posted by the Wellness Forever users.
6.9 www.wellnessforever.in reserves the right to modify or withdraw any part of the website or any of its content at any time without notice.
7. Website Availability
We take all reasonable care to ensure the availability of the www.wellnessforever.in website 24 hours every day, 365 days per year. However, the website may become temporarily unavailable due to maintenance, server or other technical issues, or for reasons beyond our control. wellnessforever.in does not warrant uninterrupted access to this website or any linked website. However, we may, but shall not be obliged to, issue a notice when we know of scheduled maintenance of our Website.
8. Links to third-party websites
We provide link to third-party websites such as Paytm/ payUmoney, our online payment service partners which process your Net Banking and Credit Card/Debit Card payments, respectively. We are not responsible for the availability or proper functioning of such linked pages or sites, and we will not be held responsible for any loss or inconvenience encountered as a result of using such website link.
9. Terms of Sale
9.1 www.wellnessforever.in may accept or decline any order placed by a customer in its absolute discretion without liability to you.
9.2 www.wellnessforever.in reserves the right to discontinue any program or offer on its website.
9.3 We reserve the right, without prior notice, to limit the order quantity of any products available on www.wellnessforever.in.
9.4 We acknowledge and you agree that you have fully and accurately disclosed your personal information and consent to its use by Wellness Forever and/or its affiliates.
9.5 By making this purchase you hereby authorise Wellness Forever and/or its affiliates to ship the order by Post/courier to your designated location. This authorisation shall include, but not be limited to: collecting and using your personal and personal health information as reasonably necessary for the fulfillment of your order. "YOU HAVE READ AND UNDERSTAND THESE TERMS AND AGREE THAT THEY SHALL BE BINDING UPON YOU AND YOUR ASSIGNS, HEIRS AND PERSONAL REPRESENTATIVES."
9.6 "If you are the parent/legal guardian/authorised person for the patient disclosed herein, you affirm that you are over the age of majority, and have full authority to sign for and provide the above representations to the Wellness Forever and/or its affiliates on the customer’s behalf."
10. Returns/Refunds Policy
At www.wellnessforever.in, we do our best to ensure that you are completely satisfied with our products. We understand that returns may be necessary in some cases. And we are happy to offer you peace of mind when you are not fully satisfied with the purchase and want to return back the products to us. You may return the ordered item(s), or any item(s) included in the order, within 7 days of the arrival of your order. You may receive a full refund based on the conditions listed below:
Please note: Wellness Forever ‘Returns Policy’ may vary depending on the specific nature of the products.
Refunds Possible If the Item(s) You Received:
• is different from the ones you ordered;
• are lost or damaged during transit;
• is past its expiry date;
• is a defective item.
Returns NOT Eligible If the Item(s) You Ordered:
• is without original packing/accessories.
• falls under the following product categories:Oral care (toothbrushes,toothpastes),Women
care (sanitary napkins, breast relievers) and other Personal hygiene products;
• is used or tampered with.
11. Copyrights, Trademarks and other Intellectual Property Rights
11.1 As per the Terms and Conditions of www.wellnessforever.in, the Website grants access to Users/Customers to view the content solely for visiting, ordering, and communicating only. All materials in this Website, including, but not limited to, images, illustrations, text, logos and page headers, that are part of this Website are copyrights and/or other intellectual properties owned by Wellness Forever Medicare Private Limited. All other trademarks not owned by www.wellnessforever.in that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by www.wellnessforever.in
11.2 You hereby agree that you will not reproduce, duplicate or copy the content of www.wellnessforever.in for any purpose, unless you have been specifically permitted to do so in a separate agreement with this Website.
12. User Indemnification
You hereby agree to indemnify, defend, hold harmless www.wellnessforever.in and its officers, directors, employees, agents, information providers, partners, licensors, advertisers and suppliers from and against all claims, losses, expenses, damages and costs, including reasonable legal fees and costs, resulting from any violation of this agreement, or any activity related to your account, or any information or material you have submitted or will submit to us in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters, and you hereby agree to cooperate fully with us in asserting any available defenses.
13. Applicable Law and Jurisdiction
These Terms and Conditions and your use of this Website and its content will be governed by and construed in all respects in accordance with the laws of India subject to the jurisdictional courts of Mumbai, Maharashtra, India.
If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
15. No Waiver
No failure on the part of www.wellnessforever.in to enforce any part of these Terms and Conditions shall constitute a waiver of any of ‘Wellness Forever’ rights under these Terms and Conditions, whether for past or future actions on the part of any person. Neither the receipt of any funds by Wellness Forever nor the reliance of any person on Wellness Forever actions shall be deemed to constitute a waiver of any part of these Terms and Conditions. Only a specific, written waiver signed by an authorised representative of Wellness Forever shall have any legal effect whatsoever.
16.1 www.wellnessforever.in reserves sole discretion to accept, edit or reject any and all materials you may send to us (collectively, "Submissions") as part of the features in the Website, including but not limited to, Ratings & Reviews, Ask Our Pharmacist Your Questions and Testimonials. Such Submissions should not be offensive on moral, religious, racial or political grounds or of an abusive, indecent, threatening, unlawful, obscene, defamatory, menacing or otherwise objectionable nature. Transmitting such offensive materials may violate relevant laws, regulations and ethics of pharmacy.
16.2 www.wellnessforever.in shall be deemed to own all known and hereafter existing rights of every kind and nature regarding the Submissions. By posting, uploading, inputting or providing your Submissions, you hereby grant unrestricted use of the Submissions for any purpose, without compensation to you, including a non-terminable, royalty-free and non-exclusive license to use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
16.3 You also represent and warrant that your Submissions will not infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy.
16.4 The User/Customer shall be prohibited to introduce, post, or transmit any information or software, which contains a virus, worm or other harmful components into the www.wellnessforever.in Website.
16.5 www.wellnessforever.in does not endorse and is not responsible for any Submissions on its Website. We will not be liable for any loss or harm caused by the Submissions or your reliance on the information, including but not limited to, statements, opinions and reviews posted by the Users/Customers, which may be inaccurate, offensive, obscene, threatening or harassing.
You agree that www.wellnessforever.in, in its sole discretion and for any or no reason, including without limitation if you breach these Terms and Conditions, may terminate your access to and use of the Website, at any time. You agree that any termination of your access to the Website or suspension of your account may be effected without prior notice, and you agree that www.wellnessforever.in shall not be liable to you for any such termination. Your right to use the Wellness Forever Website/Service immediately ceases upon termination of your access/use of the Website.
18. Changes to these Terms and Conditions
We reserve the right to amend these terms and conditions from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the Website. It is your responsibility to review the wellnessforever.in Terms and Conditions regularly. Your continued use of the Website following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions. These Terms were published on 08/06/2015.
Please contact us for any questions or comments regarding these Terms and Conditions.
Toll Free No : 1800 10 24 24 7